Privacy Policy – Luxura Uniforms

Effective Date: 24th march 2025

1. Introduction

At Luxura Uniforms (www.luxurauniforms.co.nz), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

2. Information We Collect

We collect the following types of information when you use our website:

Personal Information: Name, email address, phone number, billing/shipping address, payment details, and order history.

Account Information: If you create an account, we collect login credentials and purchase history.

Payment Information: Securely processed via trusted payment gateways (we do not store credit card details).

Browsing Data: IP address, browser type, device information, and website activity via cookies.

3. How We Use Your Information

We use your information for the following purposes:

Order Processing: To fulfill your orders, process payments, and arrange delivery.

Customer Support: To respond to inquiries, provide assistance, and resolve issues.

Marketing & Promotions: To send newsletters, promotional offers, and product updates (with your consent).

Website Improvements: To analyze trends, improve user experience, and enhance security.

4. Data Protection & Security

We implement security measures to protect your personal information from unauthorized access, loss, or misuse. However, no online platform is 100% secure, so we encourage you to use strong passwords and protect your login credentials.

5. Third-Party Sharing

We do not sell or share your personal data with third parties, except:

Service Providers: Shipping carriers, payment processors, and IT support providers.

Legal Compliance: When required by law or to protect our rights.

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. You can manage or disable cookies in your browser settings, but this may affect website functionality.

7. Your Rights & Choices

Access & Correction: You can request access to your personal data and update incorrect information.

Opt-Out: You can unsubscribe from marketing emails anytime.

Data Deletion: You can request the deletion of your account and personal information, subject to legal obligations.

8. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on our website with the revised effective date.

9. Contact Us

For any questions about this Privacy Policy, please contact us at:

Email: orders@luxurauniforms.co.nz